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Mental Health Providers - Join Us

In order to enroll as a GAH provider, you must be licensed, carry malpractice insurance, and be willing to be available to offer pro-bono care to a client through the Give an Hour network.

LEARN: Commonly Asked Questions by Providers

Who am I asked to serve?

Providers may opt-in to provide therapeutic support:

  • Active, guard and reserve service members, veterans, and their loved ones
  • Those effected by natural disasters and man-made tragedies such as mass shootings or bombings
  • Regional and State programs such as EDRT (victims of crime, those involved in the justice system)

Providers may opt-in to provide non-therapeutic support:

  • Sharing expertise on topics such as grief, loss and trauma
  • Participate or lead peer to peer support groups
  • General presentations about Give an Hour services

How am I asked to serve?

  • In-person Counseling: We recognize that in-person support is the standard within the mental health community. However, we also recognize this may not be feasible for everyone.
  • Video Counseling: We encourage the use of HIPAA-compliant platforms when an individual is unable to meet in person with a provider.
  • Telephone Support: We understand providers will rely on their professional judgment to determine if phone support is a sufficient way to meet the individual’s mental health needs.
  • Outreach and Engagement: We provide opportunities for providers to serve their communities by engaging, recruiting, and educating others about Give an Hour through several of our initiatives.

Am I offering just one hour? Or, how many sessions am I required to offer as a Give an Hour provider?

The Give an Hour commitment for therapy is one hour of your services per week, per Give an Hour client you accept.

Give an Hour providers should treat paying, and pro-bono clients in the exact same manner, offering help until it is clinically appropriate to terminate care.

You may also choose to volunteer at conferences, resource fairs, or other events while you wait for a client to contact you.

I have been contacted by a client outside of the state(s) in which I am licensed. Can I help them?

The answer to this question varies from state to state and is changing rapidly. Please contact the appropriate licensing entities for the most up to date information.

What are the licensing requirements for various professionals seeking to join Give an Hour as a mental health provider?

Provisional: 

As of 2022, Give an Hour welcomes provisional licensed providers in the network. GAH encourages professional autonomy: All licensing board verifications are the responsibility of the license holder and supervisor.  

  • You must have graduated from your Master’s Program
  • You must have secured your supervisor. Your supervisor does not have to be registered with Give an Hour
  • You must be willing to inform GAH clients of your provisional status, and provide them with your supervisors information
  • You must carry appropriate liability insurance

Independent: 

  • You must be in good standing with your licensing board for the last two consecutive years.
  • Social workers must have the highest license the state requires to practice independently. It varies from state to state, but generally the abbreviation is LICSW, LCSW, or LCSW-C.
  • Professional counselors must have the highest license the state requires to practice independently. It varies from state to state, but generally the abbreviation is LPC, LMHC or LCPC.
  • Pastoral counselors must be licensed as such or a fellowship level member of the American Association of Pastoral Counselors.
  • Psychologists must have a doctorate and a license to practice.
  • Marriage and family providers must have an LMFT.
  • Psychiatrists must have an M.D. or a D.O. with proper accreditation in psychiatry.
  • Psychiatric nurses, drug and alcohol counselors, and other mental health professionals not covered here must follow their state’s regulations for proper licensing.

Do I need to fill out any forms or report to you that I have a Give an Hour client?

When a client requests a referral, the provider receives an email notifying them of the request. To accept, change or deny the request, providers must login to their profile. We ask you to keep track of your donated hours and relay this information to us. In addition, we ask that you make your profile unavailable when your Give an Hour client load is full.

My Give an Hour client has insurance. Is it ok to charge their insurance?

If a client requests or approves utilizing their insurance, their insurance with no copay or sliding scale – a Give an Hour provider may accept this as payment. If a client is unable to pay, do not pressure them to do so. Participating in our program means you are willing to provide pro bono sessions, with no regard for insurance or ability to pay. It would be inconsistent with our mission to charge someone for Give an Hour sessions who has indicated inability to pay.

AGREE: Review the Terms of Service Below

By registering with Give an Hour you agree:
  • You are a licensed mental health professional in good standing for the last two consecutive years in the state in which you are practicing.
  • If you are provisionally licensed, you must have an appropriate supervisor before joining the network. Provisionally licensed providers must also provide supervisor information to clients see through the Give an Hour network.
  • For clients who indicate inability to pay, you will offer mental health support or treatment at no charge, on an ongoing basis to each client you accept. Give an Hour providers must be available for a pro-bono client, or currently seeing a pro-bono client in order to be listed for clients who have means to pay. Violation of this policy will result in network removal.
  • You will provide mental health services only in areas you are qualified to practice.
  • You have sufficient malpractice insurance coverage in place.
  • You will notify Give an Hour if you are ever subject to disciplinary action or any other change in professional status within 30 days.
  • You will update your profile status when you receive a client referral, when you need to report hours and when your schedule is full and you are not currently accepting new Give an Hour clients.
  • You will update your contact and license information when necessary and respond within 5 business days to all inquiries regarding your services.
  • You understand Give an Hour disclaims all warranties and liabilities regarding its clients and are aware we do not pre-screen clients. You will be provided with general information when a referral is requested.
  • You will take all precautions to ensure your relationship with your client(s) is safe and successful.
  • You will conduct your practice using the highest ethical standards and respect and honor the dignity and individuality of those who seek your assistance.
  • You will follow all mandatory reporting guidelines set by your state and licensing board.
  • Give an Hour reserves the right to terminate your participation in our network with or without cause at any time.