What is Give an Hour?

Give an Hour is a national nonprofit organization with a large network of mental health professionals who offer barrier free mental health counseling regardless of ability to pay. These services are available to specific populations at this time. To determine eligibility, visit this page.

What can I expect from a Give an Hour’s services?

You can expect to receive confidential counseling from one of our available providers who matches your needs. Our providers offer multiple levels of payment, insurance, cash pay and services for those who have no ability to pay.

Where do I start?

Our Provider Search asks you to select a few options and returns a list of providers in your area. You may request a referral that is good fit for your needs. Please only request one referral at a time.

I’m not sure what type of counseling I need. How do I find a provider?

If you are unsure of what type of counseling would be best for your personal situation, we recommend a broad search of all types of providers. Choose one that meets your travel needs and reach out to them. If they are unable to help, they can recommend a different search criteria or help you find a better fit.

Do I need to fill out an application?

Give an Hour will ask for your contact information as part of their intake process. This information will be kept confidential. EDRT clients will need to fill out an intake form to access the Give an Hour provider search.

I’ve found a provider. What next?

Once you submit a referral, a provider will respond to you within 5 business days. Give an Hour monitors the process and will contact you if the provider is unavailable – offering you any other available options in the network.

If things don’t work out with the first provider I contact, can I try another provider?

Yes! We know that it can sometimes take a few tries to find the right fit for counseling. If you have already matched with a provider, please let the provider know you would like to be removed from their services BEFORE searching and submitting for another provider in the network.

I have insurance. Can I still use Give an Hour?

Yes, you can! Many of those who use Give an Hour services have insurance. If a provider asks you to use your insurance for what should be free Give an Hour sessions, please let us know right away at info@giveanhour.org.

I am seeking a specific military assessment, can I still use Give an Hour?

Yes, you can. Not all Give an Hour providers are comfortable submitting gov’t assessment forms and they may not be able to do so on a pro-bono basis. Please make sure you clearly indicate this need when you submit your referral to reduce delays.

I don't know what to do to get mental health care.

Congratulations! You have identified you aren’t feeling well and would like to seek help to feel better! Follow these tips to find care outside of Give an Hour.

I can’t find a provider close to me. What are my other options?

If we do not have an available provider in your area, we do have providers who offer phone and/or video counseling. It’s possible that no provider is available in the network. You may check back at another time, or follow these tips to find care outside of Give an Hour.

What if the provider I found is not the right fit for me?

We encourage our clients and providers to work together to determine if they are a good match for each other. If at any time the two of you determine it is not a good fit, please feel free to use our Provider Search Tool to locate another provider.

As the family member or loved one of a service member or veteran, am I eligible for Give an Hour’s services?

Yes! Give an Hour offers its services to all active duty service members, veterans of any era, and their loved ones. This includes parents, siblings, grandparents, unmarried partners, and others affected by a loved one’s service.

I’ve never deployed, am I still eligible?

Absolutely. Deployment is not required to use Give an Hour’s services.

Will this go on my military record?

No. Our services are designed to be confidential; you do not need to let any military office or person know you are seeking help through Give an Hour unless it is your choice to do so.

Where do I begin a search for a provider if I was affected by a natural disaster or man-made tragedy?

Visit our Disasters and Trauma page and scroll down to the Find a Provider Section. You can also find resources and tools that may be of use near the bottom of the page.