Provider Recruitment Toolkit

Give an Hour’s Provider Recruitment Toolkit provides resources and insight on how to raise awareness and encourage licensed mental health professionals to volunteer with Give an Hour.

Step One: Education

Review the information below. If you have additional questions, Give an Hour staff are available to answer your questions. 

What is Give an Hour?

Founded in 2005, Give an Hour (GAH) is a national nonprofit organization providing free and confidential mental health services to military members, veterans, their families, and their communities. In the recent years Give an Hour has expanded to include special projects serving additional populations.

How can licensed mental health professionals serve in the network and what are the requirements of serving?

Licensed mental health professionals carrying malpractice insurance can provide in person, virtual or phone therapy support. Providers in the network commit to providing one hour per week for one year of no cost care; however, not all providers will have a client all year. Give an Hour is not a typical referral network. Clients come to our website or through provider outreach in the community. Providers agree to keep their profile up to date, and to always respond to inquiries from potential Give an Hour clients, even if they are unable to serve them. More answers are available here:

Is there ever a cost to providing/receiving care through Give an Hour?

No. There is no cost to participate as a provider, or a client, in the Give an Hour network. It is important to note that participating mental health professionals agree to never charge a Give an Hour client, regardless of insurance. Providers treat clients the same as any other client in their practice, with the exception of financial exchange.

How can a provider get involved with Give an Hour if they do not (or cannot) provide direct counseling services?

Licensed providers who are unable or unwilling to offer clinical care may also volunteer in a myriad of ways with Give an Hour. Outreach events, consultations and education opportunities are some examples. For those who are currently working to complete their full licensure, or hold a master’s degree – Give an Hour’s organizational volunteer program is the best fit.

How does an individual receive Give an Hour services? Are there any qualifications?

Give an Hour’s website has a provider search feature where a client can research available providers in their zip code, who specialize in their needs. Nationally, Give an Hour serves any era and any discharge status of military and veterans, as well as their loved ones. There are no other qualifications for this care, other than having served or loving someone who has served in the military. Regionally or state initiatives have allowed Give an Hour to expand our provider volunteerism to serve additional populations in need. Typically, these projects are grant funded and specific. For more information regarding special population projects in your area, please email

What is the Campaign to Change Direction®? What are the Five Signs of Emotional Suffering?

In 2015, GAH launched the Campaign to Change Direction, a collective-impact effort focused on changing the culture of mental health. The Campaign to Change Direction is a simple public health initiative that seeks to educate everyone about the Healthy Habits (to ensure self-care) and the Five Signs of Emotional Suffering that indicate that someone is in emotional pain and needs help: Personality Change; Agitation; Withdrawal; Decline in Personal Care; and Hopelessness.

Step Two: Identify Your Network

Whether you are a licensed professional, a student, a community leader, or a concerned citizen; you know your media, your local businesses, and your community calendars the best! Even if you cannot do the outreach, identifying and connecting Give an Hour to event, people, and places is tremendously helpful.


Local chapters of mental health associations

Mental health agencies

Meet ups or networking events for professionals, or on a topic related to mental health

Support agencies for those recovering from mental illness

Local private practices (large and small)

The internet: resource lists, therapy referral networks and social media

Connect with Us on Social Media
Visit our online sites to collaborate and share. Let us know if you have information you would like us to share as well! If you make your own post, and would like us to help amplify your message, email

Give an Hour




Step Three: Raising Awareness

It's time to start reaching out. View our guidance below.

Engaging In Person

Give an Hour’s research shows that the second largest source of new providers joining the network is colleagues and word of mouth. In that light, anytime you can discuss Give an Hour or serving in the network is one step closer to helping us achieve our goals. Offering to present to private practices, going to mental health conferences and discussing Give an Hour, attending small networking meetings where mental health professionals will also be attending; these are all excellent places to talk about Give an Hour. Remember, even telling ONE person can potentially provide over 4,800 of free care to someone in need.

Engaging via Email

Sometimes, the opportunity arises to share about Give an Hour to an individual, or a group of individuals in email. It is important to remember that while we are passionate about our work and the impact providers can make, we do not want to overly solicit email group lists or individuals. Give an Hour recommends one to two emails per group or list per six months, to ensure we don’t over saturate individuals with unwanted messages.

  • Link to sample email language here
  • Link to email option 2

Submitting Articles

Local newspapers or online blogs are great places to write an article about your experience with Give an Hour, or about the need for organizations that provide free mental health support. To help you get started, we have developed a few standard articles for your use, but feel free to create one of your own. We do ask that any time you are working with media entities, you let us know so we can amplify the work you are doing in our national network.

  • Links here to sample article
  • Link to article number 2

Sharing Your Story

Give an Hour hosts a page for anyone to Share Your Story.  Share personal experiences about using or participating in the network help build confidence and mutual connection with others.

We invite you to share your story in the way that is most meaningful for you, and we will post and share as well!

Digital Tools for Outreach

Available digital outreach tools are on our website at

Link to Join Us Flyer

Link to Provider Recruitment Talking Points

Connecting with Others on Social Media

Quick Share Provider Recruitment Social Media is available here: NEEDS LINK? 

Visit our online sites to collaborate and share. Let us know if you have information you would like us to share as well! If you make your own post, and would like us to help amplify your message, email

Give an Hour

Campaign to Change Direction:

Download the Print Copy of the Toolkit

We welcome your ideas and your creativity in the provider recruitment process. If you have a suggestion for other ways that we can promote Give an Hour, please let us know. We are happy to hear from you.