By answering a few questions, the search tool below will produce a list of providers in your area who best suit your preferences. If no providers fit your search parameters, you can try expanding your search by: increasing the distance you are willing to travel, choosing phone or video services, removing language preferences, or removing gender preferences. If you still do not find a provider, please email info@giveanhour.org.

At Give an Hour we understand that one size does not fit all when it comes to emotional well-being. A list of volunteer providers who practice non traditional or “alternative” care is also available to support those who serve and their families. These practitioners provide services such as acupuncture, yoga, and nutritional counseling.  Find an Alternative Provider.  Please note: Unlike our licensed providers above, we do not check the licensure of these providers and disclaim all warranties and liabilities regarding their services.

Choose from a variety of options including in-person, telephone support, or video counseling. While it’s common in the mental health community to meet in the provider’s office, it may not be feasible for everyone. If you are unable to meet with a provider in-person, we encourage the use of telephone support or video counseling. A provider will need to rely on his or her professional judgment to determine when an alternate method of contact will sufficiently meet your needs.

NOTE: If you are unable to locate a provider in your area and do not feel comfortable with phone support or video counseling, please contact us at info@giveanhour.org for assistance.

Contact the provider directly and identify yourself as a potential Give an Hour client, even if you leave a voicemail. No payment or insurance information should be exchanged. If one of our providers asks you for payment or insurance information, please contact us at info@giveanhour.org. We will respond quickly and clear up the misunderstanding with the provider. If you do not hear back from a provider or if you do not think a provider will be a good fit, please email info@giveanhour.org.

  • Mention Give an Hour: Tell the provider you are a Give an Hour client at the beginning of your call, voicemail, or email.
  • Leave a message: Even if the provider’s voicemail states they are not accepting new clients, some Give an Hour providers hold openings just for a Give an Hour client.
  • Call again: Messages can be hard to understand or accidentally erased.
  • Include your information: Be sure to leave your name, phone number, and email address (if you have one) in your message.
  • Be prepared: Make sure your voicemail is set up and not full for when the provider returns your call.
  • Try email: Providers spend much of their day with clients. Consider using their email or their website’s “Contact Us” section to make contact.
  • Let us know: If you can’t reach a Give an Hour provider using their contact information on our website, let us know at info@giveanhour.org, and we will help you find another provider to meet your needs.
  • To receive FREE and confidential counseling
  • To not be charged or have your insurance billed by a Give an Hour provider
  • To understand how your or your loved one’s experiences are affecting your personal life and relationships
  • To learn ways of coping
  • To be referred appropriately if you need additional services (such as medications)
  • To be in a safe environment where you can talk about your deepest fears and concerns
  • Speak with prospective providers on the phone prior to your first appointment.
  • Inquire how much experience they have working with what you seek help for.
  • Contact more than one provider. Often people contact several providers before finding one who is a good match for their needs.
  • Make sure you’re comfortable. Your relationship with a provider is an important factor in the success of counseling.
  • Remember, a provider need not have experienced what you have been through to be helpful, but needs to convey an initial understanding of how your experience is affecting your life.
  • Ask the provider what his/her understanding of working with survivors of gun violence. Providers may not be familiar with gun violence survivors specifically, but they must demonstrate a willingness to understand your culture and experience.
  • Ask the provider if they provide any types of specialty care that you are looking for such as EMDR or meditation.

Click here to submit a request for help or email info@giveanhour.org.

If you are unable to find a provider that meets your needs, are unable to contact a provider, or have any additional questions, please email info@giveanhour.org.

 

Return to HOFF Partnership